Privacy policy



We treat as private any personal information (i.e. information from which you can be identified) supplied by you, to us, while using our Website, and will strictly adhere to the requirements of UK data protection legislation. Please be assured that we do not store credit card details nor, under any circumstances, will we sell or hire or exchange your personal information with any third party unless we are compelled to do so by law or to fulfil your order(s).

For delivery, it is necessary to exchange your name and address details with our delivery contractors, however, they too have similar non disclosure policies.


Information We Collect & How We Use It:

During the process of placing an order, or registering for our news-letter, we will request your name and other information such as your postal address, e-mail address, telephone number etc. By submitting this information you consent the use of this information in accordance with this Privacy Policy. We will only use this information to process your request and where necessary, will use it to communicate with you as part of the provision of the service in general. Payments through Paypal are completely confidential and we never receive any sensitive financial details.

We may periodically use your personal information to contact you with special offers we think may be of interest to you.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us in writing



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however, this may prevent you from taking full advantage of the website.

20:12 eSTORES may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you have any questions about privacy please contact us.

This website uses etracker technology ( by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.